Bowerbird customers enjoy free shipping on all orders over $75 every single day. For orders below $75, shipping costs vary by weight and delivery speed and can range from $4.90 to $19.90.

If you are not satisfied with your purchase, please let us know so we can help. Returns or exchanges must be accompanied by an original sales receipt or order lookup. For merchandise returned within 30 days of the delivery date, a refund will be issued to the original form of payment at the original selling price.

We begin preparing your order shortly after it is placed. This being so, we cannot guarantee that a change or cancellation can be made once your order is confirmed. However, once you have received your order, you may return or exchange any eligible items. To find out if a change or cancellation is possible, please contact us.

Promo codes may be entered in your cart. In the right-hand column, click Enter a Promo Code and enter the code. Only one promo code may be applied per order.

Please note that exclusions vary from promotion to promotion.

It may be tucked away in your email spam folder. Be sure to thoroughly check all folders in your email account. If you're still having trouble, please contact us.